Shipping Policy
Last updated: 30th January, 2026
At Ridge Meridian, we are committed to providing clear and reliable shipping information. This Shipping Policy outlines how orders are processed and delivered after a purchase is made through our website.
1. Order Processing
All orders are processed within 48–72 business hours after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once an order has been processed, customers will receive a confirmation email with relevant shipping details.
2. Shipping Timeframes
Estimated delivery times are as follows:
- Standard Shipping: 7–12 business days after order processing
Delivery times are estimates and may vary depending on destination, carrier performance, customs clearance, or external factors beyond our control.
3. Shipping Coverage
We currently ship to multiple international destinations. Availability of shipping services may vary by location and will be displayed during checkout where applicable.
4. Tracking Information
Where available, tracking information will be provided once the order has been dispatched. Tracking updates may take several days to appear in the carrier’s system.
5. Delays and Exceptions
While we strive to meet estimated delivery times, occasional delays may occur due to factors such as carrier disruptions, customs procedures, or high order volumes. Ridge Meridian is not responsible for delays caused by circumstances outside of our control.
6. Incorrect Address Information
Customers are responsible for providing accurate and complete shipping information at checkout. Ridge Meridian is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.
7. Lost or Missing Shipments
If an order appears to be lost in transit, customers should contact our support team. We will review the case and assist in accordance with our policies and carrier guidelines.
8. Policy Updates
Ridge Meridian reserves the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon publication on our website.
9. Contact Information
For questions regarding shipping or delivery, please contact us using the support details provided on our website.